SFEDI Awards operates as a regulated Awarding Organisation within the UK and as such we hold high regard to the standards of professional service we provide to our customers. To this end we operate a number of policies and procedures to ensure that we always operate in a fair and open manner.
Below you will see links enabling you to download our operating procedures for your information.
It is important that you keep checking this page for any updates that may be published to ensure you have the most up-to-date information.
If you have any questions relating to this information or a general request for information then please do not hesitate to contact us via the details on our Contact Us page here.
Version Control Policy
Use of AI Guidance
Quality Assurance Overview
Conflict of Interest Policy
COI Guidance for Board Staff Contractors and Suppliers
COI Centre Declaration Form for Centres
Retention of Records Policy
Registration and Certification Policy
Recognition of Prior Learning Policy
Malpractice and Maladministration Policy
IQA Sampling Report
Equality and Diversity Policy
Customer Service Statement
Quality Assurance Policy
Qualification Withdrawal Policy
Qualification Review Policy
Qualification Development Policy
Direct Claims Policy
CPD Record of Activities
Conflict of Interest Declaration Form
Centre Withdrawal Policy
Adverse Effect Policy
A Guide to Internal Quality Assurance
A Guide to Assessment and Assessment Methods